The upcoming all-electric Ford Mustang Mach-E is not only set to revolutionize the road, but will also dramatically alter the way automotive technicians learn to service the state-of-the-art crossover. An all-new virtual reality maintenance training system, developed through a partnership between Ford and technology firm Bosch, will allow technicians to learn to repair and service the upcoming electric vehicle without the need for hands-on exposure.
The new maintenance training system is accessed using an Oculus Quest VR headset that simulates the Mustang Mach-E and guides technicians through maintenance and repair using instructional, gamified modules. According to Ford’s Director of Service Engineering Operations, Dave Johnson, “This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnostics and maintenance.”
The VR maintenance training system was initially developed by Bosch as a prototype that was tested by automotive students and their teachers as well as seasoned technicians. Ford, the first automotive manufacturer to pioneer Bosch’s technology, aptly chose the innovative Mustang Mach-E as its pilot vehicle to foray into the world of VR training.
In the coming years, Ford and Bosch expect to expand the virtual reality training program to include additional Ford vehicles and new capabilities to attract fresh talent to the industry.