Tag Archive for SYNC

Ford SYNC 3 Coming to 2016 Escape and Fiesta This Summer

Since Ford first introduced its SYNC system, Ford drivers have loved staying connected with hands-free capabilities. Now, the Ford SYNC 3 system will make its debut this summer as an option in the 2016 Ford Escape and Fiesta.

Ford SYNC 3

This updated system will give drivers faster performance, an intuitive smartphone-like touch screen, conversational voice recognition, and an easier-to-understand graphical interface.

“SYNC always has been about providing a safer way for our customers to connect their smartphones in order to keep their eyes on the road and hands on the wheel,” said Mark LaNeve, Ford Motor Company vice president, U.S. Marketing, Sales and Service, in a statement. “Customers continue to tell us they want this technology, and they want it to be fast and easy to use – like a smartphone. SYNC 3 delivers on that request.”

By choosing the Escape and Fiesta, Ford wants the new SYNC system to be available to a wide range of shoppers. The Escape is one of Ford’s most popular models and the Fiesta is the most affordable.

Watch this video to see the new Ford SYNC 3 system in action.

Ford SYNC Technology: Taking Intelligence to a Whole Other Level

2014 Ford Explorer

Ford has set out on a mission to take its vehicles to a whole other level of intelligence.  They just recently built their 10 millionth car with built-in Ford SYNC technology!  We would say they are well on their way to completing their quest!

Now what is Ford SYNC technology you ask?  Well, it’s an in-vehicle system that leaves you completely hands-free.  It integrates mobile devices, such as a Smartphone, and allows the driver to make hands-free calls, change the song or radio station, and use other applications with just a simple voice command, leaving you to concentrate on driving safely.  And that’s only the beginning.

Ford offers 15 different options for the SYNC technology in your Ford vehicle.  Yes, you heard right, FIFTEEN various options that include all of the following:

  • SYNC Hands-Free Calling
  • SYNC Entertainment
  • SYNC 911 Assist
  • SYNC AppLink
  • SYNC Navigation
  • SYNC Audible Text Messages
  • SYNC Internet Connectivity
  • SYNC Video Player
  • SYNC Vehicle Health Report
  • SYNC Voice Touch Screen
  • SYNC Command Center
  • SYNC Driving Efficiencies
  • SYNC Color-Coded Touch Screen
  • SYNC Media Hub

Whew!  That’s a lot of choices!  Not sure which ones are right for you or are available for your favorite Ford vehicle?  Not to worry, you can contact us here at Sanderson Ford to find out what SYNC packages are right for you!

Ford Unveils New S-Max Concept

Ford Offers New Car Buyers Up to 6 Months of Monthly Payment Relief

Ford Motor Company has recently released a new concept that breaks away from the standard minivan. The S-Max Concept basically takes the popular Ford C-Max and adds room for 7 passengers, making it one of the most unique Sport Activity Vehicles on the market.

“When Ford unveiled the SAV- sport activity vehicle- Concept in 2005 it immediately captured the public’s imagination and inspired us to produce today’s S-Max, a true white space vehicle,” explains Ford of Europe product development vice president, Barb Samardzich. “Our new S-Max Concept takes that unique appeal to the next level with Ford’s latest design and technologies for a new generation.”

Powering the all-new S-Max Concept is Ford’s 1.5-liter EcoBoost engine, capable of returning 178 horsepower and 177 lb-ft. of torque; impressive for such a small engine. The cabin of this SAV is lined with premium materials, featuring a lineup of Ford’s latest infotainment technology including Sync and MyFordTouch for the ultimate driving experience.

The all-new S-Max non-minivan is not expected to hit the market for  quite some time, but until then keep an ear out for more information on features, prices and release dates. Until then, check out this video highlighting the innovative new concept from Ford.


Ford SYNC Adds Live Operators

  • Ford is beta testing an Operator Assist feature for the cloud-based network of SYNC Services, giving all registered Services users complimentary access to a live operator for help with business searches and address entry for turn-by-turn directions.  About 70 percent of calls to SYNC Services are for business searches and/or directions
  • SYNC Services provides access to more than 14 million business listings.  
  • Getting directions or finding a business using SYNC Services has become even easier thanks to a new feature called Operator Assist that allows users to instantly connect with a live person. 
  • Operator Assist is only a voice command away, making it part of the growing list of cloud-based driver aids offered by Ford Motor Company. The new feature provides customers with the ability to safely connect with a live person who can quickly access information databases to help drivers get where they’re going.  

Operator Assist is currently in a beta test trial phase and being offered as a complimentary feature for registered users of SYNC Services. No additional software or hardware is needed.   

“Ford is committed to continuously improving the ownership experience and delivering the level of connectivity that customers want,” said Doug VanDagens, director, Ford Connected Services Solutions Organization. “By leveraging what’s available in the cloud, we continue to innovate and improve our customers’ experience without having to touch the vehicle or inconvenience the owner.”
How it works
Cloud-based, on-demand, voice-activated SYNC Services provides access to information about traffic, news, sports, weather, horoscopes, stock quotes, and movie listings along with business searches and turn-by-turn directions.
Operator Assist is available for the directions and business search functions of SYNC Services. Seventy percent of all SYNC Services calls are for business search and directions, said David Gersabeck, product manager, SYNC Services.
Using advanced vehicle sensors, integrated GPS technology and comprehensive map and traffic data, the SYNC Services automated system delivers turn-by-turn directions to the user. Further, with access to more than 14 million business listings, SYNC Services’ automated system directs users to the businesses they seek.
Now, with Operator Assist, at any time during a business search or directions interaction between the user and the SYNC Services automated system, the user can say, “Operator,” confirm his or her request to speak with an operator, and connect to a live operator. This system gives Ford customers the choice of interfacing with a live operator or utilizing the interactive voice recognition system.
“Our customers asked for additional assistance in situations where their voice request was not understood,” said Gersabeck. “If you want the most reliable user experience, enabling alternative methods for customers to access information will increase success, which is where Operator Assist factors into the equation.”
In the event a user says an address or business that the automated system can’t identify, the user will be prompted with the option to connect to a live operator. If the user confirms he or she would like to speak with an operator for further assistance, the system automatically connects the user to the live operator.
When a live operator assists with a business search, the user can choose to receive turn-by-turn directions to the business, receive a text message with name, address and phone number information about the business (applies to certain phone carrier networks), or be directly connected to the phone number of the business.
When a live operator assists with address entry, the user can have the directions sent directly to the vehicle.
“We want Ford SYNC Services customers to have the peace of mind that comes with knowing they can get where they’re going or want to go,” said Gersabeck. “Being able to connect with a live person at any time contributes to that peace of mind.”
The live operator services are provided by MyAssist, a leading live assistance and telematics service company for individuals and businesses based in Stevens Point, Wis.
Provided by Ford Media

Ford Drivers Can Now Get Fantasy Baseball Updates on the Road

Almost 7 million people play fantasy baseball.  Ford has decided to cater to these players by offering them a unique way to check their stats and decide who should be played in each game.  Ford SYNC® with Traffic, Directions, and Information Services will now be offering fantasy baseball updates.

Players can get updates quickly and concisely by pairing a Bluetooth®-enabled phone with an active SYNC services account.  Once they are connected, the driver states “Sports” followed by “Baseball” followed by “Fantasy Update.”  SYNC will then inform the driver of the weekly leaders in both the AL and NL, batting averages, home runs, RBIs, runs scored, stolen bases, pitching records, saves, and strikeouts.

Now, fantasy baseball players do not need to pour through magazines, newspapers, and websites to determine who should be in and out of the lineup.  All they need is a Bluetooth-enabled phone and SYNC.  And thanks to the portability of SYNC, baseball updates are available for select 2010 and newer Ford and Lincoln models.

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